3 Impressive Use Cases in AI and Luxury
๐๐3 Impressive Use Cases in AI and luxury โก๏ธ Hyper-realization is leading the way
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AI is propelling an exciting change in the fashion industry - especially the revolution of personalized experiences.
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As per BoF's State of Fashion: Technology report, "hyper-personalization" emerges as a critical imperative for the fashion industry.
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More than 60% of fashion executives foresee integrated digital processes as a top priority for digitization by 2025. - McKinsey and Company
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โก๏ธFrom innovative chatbots to trend forecasting, AI has become a driving force empowering both small and large fashion brands to enhance their customer service, manage inventory, promote collections, and boost sales.
โก๏ธAccording to McKinsey, generative AI holds the potential to unlock $275 billion in operating profits in the apparel, fashion, and luxury sector, revolutionizing merchandising, supply chains, marketing, retail operations, and beyond. Let's delve into how AI is shaping the future of Fashion.
๐๐HYPER-PERSONALIZED LUXURY:
Luxury fashion brands are seamlessly integrating AI technologies like chatbots and facial recognition to elevate customer experiences and offer personalized product recommendations.
โจTHREE USE CASESโจ
๐ DIOR
One of the pioneers, Dior, introduced the interactive AI chatbot, Dior Insider, engaging customers through Facebook Messenger and WhatsApp, delivering the latest news and product insights. This eCommerce-enabled service leads to shoppable experiences with tailored recommendations, fostering increased personalization and sales.
๐BURBERRY
Brands like Burberry harness AI-powered chatbots to inform potential customers about new products and employ personalized data to curate individual retail journeys both online and offline. Furthermore, Burberry uses Radio Frequency Identification to optimize inventory and combat counterfeits by employing image recognition software to authenticate products.
๐LVMH
LVMH and Google Cloud Collaboration: LVMH has joined forces with Google Cloud, integrating AI and machine learning to enhance business operations and improve customer experiences through hyper-personalization.
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As the industry embarks on this remarkable journey, we witness a new era of unforgettable experiences, where AI-driven technologies and luxury merge, creating bespoke connections that resonate profoundly with each individual. ๐๐
What do you think? ๐๐ค
Image credits:
Nova Lorraine
Couture Designer and Creative Director
AI Tool: Midjourney